Appreciating Systems

In that LinkedIn discussion, the TWI programs have been used with great results (both bottom line AND, more improtantly to me, with respect to the people side of the work). Furthermore, here are three nice questions Mark Warren provided as a sort of quick coaching process to introduce the J programs. Thanks Mark!

The act of going to the work is a “Learning to See” exercise to get people in the habit of looking for problems. Then asking a few questions.

1. Do you have a process? (No – map the process and develop a job breakdown sheet to train staff doing the job. Yes – question 2.)
2. Do you follow the process? (No – use JR to understand why. Is it a personal issue, or are they not following the process because of other reasons? Yes – question 3)
3. Is the process capable? (No – start with JM, however more complex tools may be necessary to resolve. Yes – what did you overlook?)

via Just completed a mammoth TWI implementation on a large construction project in Riyadh, Saudi Arabia. 36% productivity improvement within 6 months. TWI is fantastic in the construction industry. | LinkedIn.