Incredible article! Broad and well documented: The Untapped Power Of Smiling – Forbes.
There’s systems thinking even where we don’t expect it. When you smile, chances are that you’ll make others smile as well, providing you that happy face in front of you that will enlight your day.
Not only is this deliberate social constructivism (meaning being constructed in interaction) of a happy encounter, it’s also (social) constructionism (meaning being constructed in building something).
Next time you go to the gemba, smile at the people you see!