Appreciating Systems

Appreciating Systems for Genuine Efficiency
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Using #Scrum, #kanban and #AppreciativeInquiry to Manage #Kaizen? Why not!

I often struggle with management giving only lip service to sustaining kaizen (continuous improvement, the problem being with continuous, not improvements which they heartfully agree to have!).

So I ended up with the strange idea of using a framework to create a culture of improving often and having a clear path forward. When the culture has changed to continuously improve, the framework can probably be ditched for something else (indeed, it should have if they improve their way of improving, see Scrumming the scrum!)

To make the story (!) short, I ended up with using Scrum, an Agile Software Development method, to manage improvements themselves.

I did a quick review of basic Scrum artifacts as per what Wikipedia lists, and it looks nice. The trick is using the team leader or anyone willing to play that role as Scrum Master (though the TL would be best).

Here’s a small file to see what matches to what, though this is quite straightforward: Scrum for Kaizen v1.0 EN.

Of course, if you don’t know Scrum, you’d probably want to have a look to Wikipedia link above and go with one of the introductory files linked such as downloading the Scrum Guide.

How to populate the Product Backlog (list of improvements)? Well, I have another idea: do an Appreciative Inquiry with the team and see what they really want for themselves, then:

  • write the Provocative Propositions from the Destiny phase on top of the Product Backlog
  • dump the result of the Delivery phase in the Product Backlog

and voilà, you have your list of (most and much) desires improvements!

Chances are that your list of AI-based improvements will be big so you might as well use a Kanban to manage all of this… So this is more technically speaking Scrum-ban, but… who cares anyway? 🙂

Someone wants to try it?

The #Cynefin Framework: a framework to identify which decision style is best suited to a situation

Well, this is a very well done introductory video on what  the Cynefin Framework is all about. You can also read about it in Wikipedia if the video is not you most efficient knowledg transfert medium.

YouTube – The Cynefin Framework.

 

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