Appreciating Systems

Appreciating Systems for Genuine Efficiency
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What’s your #1 #Lean tool? I vote for #compassion

February 22nd, 2011 Posted in Lean Tags: , , ,

This is not a real Lean tool per se, but I’d say Compassion:

  • compassion from management toward employees to help them get out of these messy processes and improve their work;
  • compassion for the poor customer that have to deal with a malfunctioning product or service;
  • compassion for the top management for themselves that need to cope with a dysfunctional company when it could be made flourishing and have all people, from top management to lower level employees thrive at work…

What about you?

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