This is an affirmation and my own experience is totally opposite of it (well, if I focus on some specific aspects).
A more acceptable affirmation would be for me: “people like or dislike change depending on the situation, but disliked changes seem to be more memorable and thus people speak more of them“.
Think of any day or your life and how things were different from the previous day: there were probably a zillions things different. Can you really say you disliked them all?
Most went unnoticed. Some were disliked, and some were liked.
Provided it’s a change they want.
Now think about the change people resisted and the one they happily followed: what were the differences?
I’m rarely definitive in my statements, but “people resist change” is the most ridiculous sentence I just keep listening all day long since I happen to see just the opposite again and again. At least this sentence is wrong stated that way.
And of course, believing the sentence is the very start of a self fulfilling prophecy… I believe “People resist change”, so I don’t bother exchanging with them and I just force my changes onto them and hire change management to handle whatever dissatisfaction and resistance will happen, and since it does happen, I was right acting that way from the beginning.
One of the saddiest thing in life, mind you…