Appreciating Systems

Appreciating Systems for Genuine Efficiency
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Du #SWOT au #SOAR : pour une mise en mouvement de l’entreprise vers sa #stratégie

Voici un excellent article qui présente, de manière simple et pratique, le SOAR comme alternative plus complète et plus efficace au SWOT. Une lecture rapide qui pourrait bien permettre aux responsables d’entreprise de lancer, enfin, leur entreprise sur le chemin du changement :

http://turningpoint-leadership.com/user/media/Medium/531/press_file/531-soar_bernard-tollec-turningpoint-2016_en.pdf

Merci Bernard !

 

#Labso leaflet available in english!

It’s with great pleasure that I propose below the first translation of our french leaflet regarding the #labso. That will be the base for the translation of the official website (http://labso.org/) once we find the time to do so.

The source document will be uploaded to some shared repository as soon as possible as well. Meanwhile, feel free to drop us a note if you have comments, requests or else @nicolasstampf or @alexis8nicolas.

Enjoy: QUAD LabSoTech v1.2 EN

 

Reblog @SSIReview: The Dawn of System Leadership – #systemsthinking #stwg

First systems thinking reading during commute this year, and it’s already an excellent paper from SSI Review “The Dawn of System Leadership“. Thorough and with gems inside, I can only urge you to reserve some time to read it (it’s longer than a classical blogpost, but it more than deserves the time invested)!

The Core Capabilities of System Leaders identified in the article are:

  • the ability to see the larger system;
  • fostering reflection and more generative conversations;
  • shifting the collective focus from reactive problem solving to co-creating the future.

The article also mentions Appreciative Inquiry, which is quite rare in the systems thinking field not to be mentioned.

Also mentioned is Otto Scharmer’s “Theory U” which starts with three openings:

  • opening the mind (to challenge our assumptions),
  • opening the heart (to be vulnerable and to truly hear one another),
  • and opening the will (to let go of pre-set goals and agendas and see what is really needed and possible)

Ironically (well, maybe not so in the end) is the link I made in the past between the Strengths of people and Simon Sinek’s three circles in this blogpost and the work we’re developping with Alexis Nicolas in the Labso (laboratory of social technologies) (in bold are the new additions to the previous article):

  • Why <–> Purpose <–> Vision (heart) of where you want to go
  • How <–> Mastery <–> Ideas (mind) of how to get there
  • What <–> Autonomy <–> Experience (hand) that proved to work in the past that can support you going forward

2015 seems to be off to a very good start!

Can #Lean be #positive? Answer from @thegembacoach

Here’s an interesting one from Michael Ballé’s Gemba Coach Column.

Readers of this blog know I’m a big fan of Michael’s thinking. He’s one of the best sensei one can imagine.

Yet, he’s not strength-based in his approach (apart for the “respect for people” which very few seem to understand from him). This latestest column is no different: in trying to make Lean appear positive (as did some other senseis before), Michael stayed in the deficit-based thinking. He’s sticking to the Toyota approach of Lean (which makes wonder wherever it is applied properly, no argument on this) and he explains how looking for, and solving problems can be a positive thing, because it can help people improve their work and achieve a shared purpose to a level that few organizational development initiatives might bring.

Yet, I’m not entirely convinced. Lean can be so much more when viewed from a strength-based perspective.

First of all, problems can be seen as an opportunity of asking oneself when has the problem been less present (if not just totally absent). This is true positive thinking without the need for reframing the situation. In a true positive deviance, one can meditate on the saying that “in any malfunctioning system, something does work properly”. We just have to ask to start searching for, and finding it.

Second, one can put more emphasis on what people would like their system, organisation or process to be. Sure enough, problems happen, meaning, things won’t turn out like we would like them to be. Yet, by accepting this (just like what Michael advocates for), we can just let go of perfection and “make lemonade when life brings us lemons”. If it can be done with problems (solving them when they appear), then why can’t we cease positive opportunities when they happen?

Indeed, I’m still convinced that the PDCA, continuous improvement way to efficiency is the right one to advance. But just like other systems, you can use the loops and feedbacks to run negative or positive paradigms through it (ok, it goes a bit more complicated than this, but I hope you get the point).

So, continue your PDCA and A3 problem solving, but why not next time try to ask about what’s working and what you’re trying to achieve? Why not ask about a time when things worked, at least partially, and what you did that helped make it better? I’m sure you’ll re-discover interesting stuff that you’ll be proud to share with your colleagues, and standardize and teach to others.

But, by building on successes to confirm and reinforce your positive first steps (instead of possibly demotivating problems to solve), you might get more energy to go down the Lean path and more rapidly. Isn’t this an attractive vision to strive for?

Keep us posted on your experiments!

 

Call for articles on #Strength-based #Lean for @AIPractitioner november 2015!

Do you work on organizational improvements using Lean?

Are you strength-based and connect Appreciative Inquiry, Solution Focus or Positive Deviance to your practice?

We want to hear from you!

Have a look at our call for paper and get in touch!

#AppreciativeInquiry Summit for 750 — Profound Conversations

Neil facilitated an AI Summit for 750. His short report of it is really exciting! I wish I could organize one like that here.

I love this:

We had one ground rule: “Everyone is a fully functioning adult making informed choices about how to participate.”

Please continue!

 

#Lean Six Sigma est mort – vive le #Strength-Based Lean Six Sigma ! | @alexis8nicolas & @davidshaked1

Alexis Nicolas teste le marché pour une formation Lean Six Sigma fondé sur les forces (strengths). Si vous êtes intéressés, allez voir là ! Lean Six Sigma est mort – vive le Strength-Based Lean Six Sigma ! | YisY.

 

#slideshare: La puissance des organisations qui se basent sur leurs forces de @bernard_tollec et @pscheuerer‎

Excellente présentation, en français, sur les approches du changement fondées sur les forces ! Je vous la recommande chaudement !

La puissance des organisations qui se basent sur leurs forces.

Build a #school in the #cloud by @sugatam, a @TED #video

I finally took the time to view this wonderful video. Mr Mitra experimented with remote villages in India, where children don’t speak english nor are used to computers, and see what would happen in a few months. Guess what? The children were able to 1) learn english and 2) understand scientific concept far advanced for their ages. All on their own, without any kind of help at all.

His wish is thus to build a school in the cloud where children could learn on their own (he calls this SOLE: Self-Organized Learning Environments (go to that link, there’s a PDF toolkit to download for free) with the help of, for instance, remote retired teachers, through Skype.

I’m not into teaching, but I can’t help make the connection with what happens in organizations. Lean was known as TPS (Toyota Production System) in the beginning, although Taiichi Ohno insisted for it to be called Thinking Production System, meaning by this that it was meant to make people think and really learn about their organization so as to improve it. I guess the concept of a Learning Organization comes from the same desires, too.

In order to improve an organization, people need to learn and innovate in the fields of technology, facilitation, psychology (whether to convince other of the importance of their findings, or to better market whatever it is they’re selling, etc.)

Do our organizations really facilitate this learning? I’m afraid not. Mr Mitra tells us that tests and punishments are seen as threats by the brain and stop all learning and innovating activity. Only appreciation and encouragement liberate those.

Isn’t this a really good praise for Appreciative Inquiry or Solution Focus?!

I think the best way to have organizations improve is not to put up new training or innovation programs, but rather to remote all barriers to self-organization. Let people connect to one another, teach one to another, discussion, exchange and experiment! It’s not just stuff for children. Adults can benefit from it too!

Indeed, lots of companies are starting to liberate themselves in these ways. See the french companies Favi, Poult or others such as Zappos (who just announced they will get rid of all their managers and just function with their 1500 productive employees).

Have you read “Freedom, Inc” from Isaac Getz? Do it now! 🙂 I think it just the same kind of principles for a new way to organize organizations…

 

#Video about the future of #Lean: #Strength Based Lean by @DavidShaked1

David Shaked (@DavidShaked1) as authored a video promoting his book “Strength-Based Lean Six Sigma“. If you want to know more about what this beast is about, check it out below!

Also, you’re warmly invited to contribute to the LinkedIn group on the same subject!

 

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