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Redirecting attention from negative to positive in 3 small steps (P->C->O) (a @doingwhatworks blogpost, useful for #Lean change?)

I think you will spend 56 seconds reading this post

Another great article from Coert Visser about overcoming the so-called “resistance to change”:

Doing What Works in Solution-Focused Change: Redirecting attention from negative to positive in 3 small steps (P->C->O).

Often, a Lean program (or any change program for that matter) is being imposed on people by upper management. Hopefully, most of the time, management asks what need to be achieved, but not necessarily how it needs to be done.

That P>C>O method looks useful when people don’t want the change being imposed on them (Lean for that matter). It indeed means that they want something to change: the contraint being imposed on them!

So that a nice way to reframe their “resistance” and transform it into something they want more of.

As I’ve read elsewhere on contrained change: rather than work on the imposed change when the person needing to change does not want to, work on the contraint itself: “what can we do to get some relief from this imposed changed on you?”.

And then the talk can go into another direction.

 

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One Response to “Redirecting attention from negative to positive in 3 small steps (P->C->O) (a @doingwhatworks blogpost, useful for #Lean change?)”

  1. […] which stands for Problem > Change needed > Outcome. I’ve mentioned this already here. The tactics are […]

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